Recently, in Penang, northern Malaysia, ZOOMLION delivered dozens of earthmoving machinery equipment in batches to local customers. The products delivered this time originated from a repeat purchase order from a Malaysian customer. After experiencing the reliability of ZOOMLION products and the convenience brought by the sales and service system, this customer has become a loyal "fan".

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ZOOMLION earthmoving machinery delivered in batches

The equipment delivered this time is mainly ZOOMLION's main local models such as excavators, bulldozers and loaders, which will be put into the construction of the North Shore Expressway, the core project of the Penang Transportation Master Plan (PTMP) in Malaysia, injecting strong momentum into local transportation construction. With the official commissioning of this batch of equipment, the number of ZOOMLION earthmoving machinery equipment on the project site will reach more than 100 units.

The customer who purchased this batch of equipment said: "I started using ZOOMLION's excavator products last year, and they performed very well in my projects. More importantly, ZOOMLION's products have been adjusted to be more in line with our local construction conditions, and the control procedures on the products are also specially adjusted for the operating habits of our local operators. This makes me feel that they are very careful and considerate of customers, and the experience is very good!"

ZOOMLION excavator at the project construction site

It is reported that in addition to the "tailor-made" product hardware and software, ZOOMLION has also configured "nanny-style" services in various markets. Not only has a mobile service station been set up at the project site, but also through the pre-stocking of commonly used spare parts and maintenance tools, customer service guarantees the rapid response of the "last hundred meters"; at the same time, relying on ZOOMLION's local service team and senior engineers' resident mechanism, it provides customers with zero-distance maintenance services covering the entire life cycle of the equipment.

Since the beginning of this year, ZOOMLION's earthmoving machinery has continued to sell well overseas and has achieved batch delivery many times, which not only reflects the high recognition of global customers, but also is a vivid manifestation of ZOOMLION's "end-to-end, digital, and localized" globalization strategy results.